SHIPPING & RETURNS

Shipping Policy

COVID delays/info.

To ensure the safety of our employees and partners, we have implemented additional safety measures at our fulfillment centers, such as limiting the number of people working at any given time, practicing social distancing, overnight facility sanitization and use of protective equipment. For these reasons, orders may experience delays. We apologize for any inconvenience this may cause and appreciate your understanding. We are committed to delivering your orders as soon as possible, while still prioritizing the safety of our staff and partners.

Return & Exchange Policy

If you are not satisfied with your Moa Cosmetics purchase, you can return your products within 30 days of when you placed the order to receive a refund. Note that shipping fees will not be refunded.